Social Enterprise Company Jive Debuts New Customer Service Software

Enterprise software company Jive is launching a Social Customer Service software, which aims to help enterprises manage all things customer service while also tapping into social channels like Facebook and Twitter. As you may know, Jive is one of the giants on the social enterprise space. Modeled to offer Facebook-like features to enterprises, Jive?s software combines computing with social collaboration to offer fully-featured social networks for businesses. Its suite of applications help businesses collaborate on a variety of tasks, including holding discussions, communication, sharing documents, blogging, running polls, and social networking features and more.

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